FAQs

Following are some of the most frequently asked questions.  

If you have a query that is not listed please contact us.

 

How can I pay for my order?

At this stage our payment methods are as follows:

  • Paypal Express Checkout
    To pay with credit card or nominated bank account.
  • Electronic Funds Transfer
    Please note: Australia Only (Please contact us if you wish to do an international transfer)
  • Direct Bank Deposit
    Pleae note: Australia Only. Deposit directly into our account at a Bank.
  • Pick Up Instore
  • Call us on the phone to pay with credit card
  • Lay-by
    Our lay-by is very simple. You decided how much you pay, how and when you can pay.  As soon as the garment is paid in full we will then immediately ship the item.  If you get into dificulty and cannot make a pre-arranged payment then don't stress, we understand life can throw you a curve ball on the odd occasion.  Please note: You cannot cancel your lay-by.  If you cannot pay in full then you will be given a store credit for the amount you have paid.

 

How do you Ship your products?

We send all our orders via Australia Post with tracking number so that you can see where your parcel is at any given time.

 

What is your Refund and Return Policy?

Click here to see our Refund and Return Policy. (Update)

 

What is your Security Policy?

Click here to see our Refund and Return Policy. (Update)